POPIA Compliance Notice

Last Updated: October 2026

1. Introduction

WeAreHomegrown respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This POPIA Compliance Notice explains how we collect, process, store, and protect personal information when you use the WeAreHomegrown website.

By using this website, submitting information, or creating a listing, you consent to the processing of your personal information as described in this notice.

2. Responsible Party

For the purposes of POPIA, WeAreHomegrown is the Responsible Party that determines how personal information is collected and used on this website.

We take reasonable steps to ensure that personal information is processed lawfully, fairly, and transparently.

3. Personal Information We Collect

We may collect and process the following personal information:

  • Name and surname
  • Email address
  • Contact number
  • Business name and business contact details
  • Listing information submitted to the directory
  • IP address and device information
  • Any information submitted through contact forms, listings, or account registration

    This information is collected when users:
  • Create or manage business listings
  • Contact us through forms or email
  • Submit reviews, comments, or other content
  • Register for services on the platform

4. Purpose of Processing Personal Information

We collect and process personal information for the following purposes:

  • To operate and manage the WeAreHomegrown directory
  • To publish and manage business listings
  • To communicate with users and businesses
  • To improve website functionality and user experience
  • To prevent fraud, abuse, or misuse of the platform
  • To comply with legal obligations

    We only process personal information that is necessary for these purposes.

5. Sharing of Personal Information

We do not sell or rent personal information to third parties.

Personal information may be shared with:

  • Website hosting providers and technical service providers
  • Payment processors (for advertising or paid listings)
  • Legal or regulatory authorities when required by law

    All service providers are expected to comply with applicable privacy and data protection laws.

6. Data Security

WeAreHomegrown takes reasonable technical and organisational measures to protect personal information from:

  • Unauthorized access
  • Loss or misuse
  • Unlawful disclosure
  • Alteration or destruction

    Despite these safeguards, no internet transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Personal information will only be retained for as long as necessary to fulfil the purposes outlined in this notice or as required by applicable laws. When information is no longer required, it will be securely deleted or anonymised.

8. Your Rights Under POPIA

In terms of POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information where legally permitted
  • Object to the processing of your personal information
  • Withdraw consent for certain processing activities

    Requests may be submitted through our contact page.

9. Complaints

If you believe that your personal information has been processed in a manner that does not comply with POPIA, you have the right to lodge a complaint with the Information Regulator South Africa. The Information Regulator is responsible for monitoring and enforcing compliance with POPIA.

10. Updates to This Notice

We may update this POPIA Compliance Notice from time to time to reflect changes in legal requirements or our data practices.

Any updates will be published on this page.

11. Contact Information

If you have any questions regarding this notice or how your personal information is handled, you may contact us through the website’s contact page.